Terms & Conditions

mamiseoul Terms & Conditions

Article 1 (Purpose)
These Terms outline the rights, obligations, and procedures between mamiseoul (“Company”) and users regarding the use of the Company’s online store and related services.

Article 2 (Definitions)

  1. “Site”: The online store operated by the Company.

  2. “Services”: All functions and support provided through the Site.

  3. “User”: Both Members and Guests.

  4. “Member”: A User who creates an account and agrees to these Terms.

  5. “Guest”: A User who uses the Site without registration.

  6. “ID”: Email address registered for identification.

  7. “Password”: Combination of letters and numbers for authentication.

  8. “Points”: Reward credits issued by the Company.

Article 3 (Amendment of Terms)
The Company may revise the Terms with prior notice. Revisions take effect unless Users object within the given notice period.

Article 4 (Services Provided)
The Company offers product sales, international shipping, promotions, and customer support.

Article 5 (Service Availability)
Service may be temporarily interrupted due to maintenance, system issues, or force majeure.

Article 6 (Membership Registration)
The Company may refuse or delay registration in cases of false information, identity misuse, repeated sign-ups, or applicants under 16.

Article 7 (User Obligations)
Users must not:
– misuse personal information
– copy or commercially exploit Site content
– defame others
– disrupt the service
Users must protect their ID and password.

Article 8 (Account Termination & Restriction)
Users may delete their account anytime.
The Company may suspend or terminate accounts that disrupt operations, harass staff, commit fraud, or engage in resale activities.

Article 9 (Notifications)
The Company may notify Users via email or Site announcements.

Article 10 (Privacy Protection)
The Company collects only necessary personal information and handles it per the Privacy Policy.

Article 11 (General Shipping & Refund Summary)
(※ Detailed policy is in “Returns & Exchanges”)
– Orders are processed within 3 business days.
– International shipments may be delayed by customs.
– Duties & taxes are the recipient’s responsibility (DDU).
– Change-of-mind returns for international orders are not accepted.
– Defective/damaged/incorrect items may be eligible for return.

Article 12 (Intellectual Property)
All content on the Site belongs to the Company and may not be used without permission.

Article 13 (Limitation of Liability)
The Company is not responsible for damages caused by User negligence or force majeure events.

Article 14 (Governing Law & Dispute Resolution)
These Terms are governed by Korean law.